Missing presets

I upgraded my OS from XP to Windows 7 and am in the process of reinstalling my programs, including my Stillwell plugins. I installed the plugs apparently successfully, but the presets titles are all missing. I just see ??? for each. What gives?

What host software? I’m thinking there’s gotta be something else going on with the host, because I DEVELOP these on Windows 7…no problem here.

Scott