# Transient Monster Registration Issue
**URL:** https://forums.stillwellaudio.com/t/transient-monster-registration-issue/777
**Category:** Stillwell Audio Plugs
**Created:** [October 7, 2011, 10:05am UTC](https://forums.stillwellaudio.com/t/transient-monster-registration-issue/777 "2011-10-07T10:05:29Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@TomyN](https://forums.stillwellaudio.com/u/TomyN)
#### Post date: [October 7, 2011, 10:05am UTC](https://forums.stillwellaudio.com/t/transient-monster-registration-issue/777/1 "2011-10-07T10:05:29Z")
Hello to all,
I recently purchased an ‘all host licence’ for the Transient Monster VST plugin.
After purchase I’ve got an email containing a link. The link has not extension at all, but loads down a file with \*.htm extension.
Now I tried to install that file, removing the extension, but it does not work. When I use an editor to look at the file, I found that it contains html code only.
Going through the FAQs I learned that the extension must be .key
After adding that extension, I got a ‘order unknow’ reply. I think that the link is just outdated now.
Regards
Tomy
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [October 7, 2011, 12:39pm UTC](https://forums.stillwellaudio.com/t/transient-monster-registration-issue/777/2 "2011-10-07T12:39:48Z")
Please file a support ticket as is shown in the sticky at the top of every forum here. I’ll need your order number in order to reset the download link.
Scott