# Sorry, another registration problem

**URL:** https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611
**Category:** Stillwell Audio Plugs
**Created:** [May 12, 2010, 6:09am UTC](https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611 "2010-05-12T06:09:14Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![GhostDog](https://forums.stillwellaudio.com/letter_avatar_proxy/v4/letter/g/85f322/32.png) [@GhostDog](https://forums.stillwellaudio.com/u/GhostDog)
#### Post date: [May 12, 2010, 6:09am UTC](https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611/1 "2010-05-12T06:09:14Z")

</div>

Hi,  
First post here !  
I bought Rocket and 1973 a few days ago.  
Both are great plugins and sounds killer !

But I’ve got a registration problem.  
I think I’ve done everything right, put the 2 .key files where the .dll are.  
Then, when I load the plugin it’s still like not registered.  
There’s a “é” on my family name, maybe that’s the issue.

I’m on Cubase Studio 5, Windows XP Pro  
Order ref : STI100507-8835-74101

Thanks you guys,  
Eric  
(and sorry for my english ! 😊 I’m from France)

---

<div class="post-metadata">

### Author: ![scott](https://forums.stillwellaudio.com/user_avatar/forums.stillwellaudio.com/scott/32/312_2.png) [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [May 12, 2010, 3:00pm UTC](https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611/2 "2010-05-12T15:00:53Z")

</div>

I will look that up and get it fixed as soon as I can today. You are correct that the accented character will cause a problem with the key file.

Thanks!

Scott

---

<div class="post-metadata">

### Author: ![GhostDog](https://forums.stillwellaudio.com/letter_avatar_proxy/v4/letter/g/85f322/32.png) [@GhostDog](https://forums.stillwellaudio.com/u/GhostDog)
#### Post date: [May 12, 2010, 3:36pm UTC](https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611/3 "2010-05-12T15:36:38Z")

</div>

Thanks a lot Scott !  
And take your time, it’s not that painfull to wait a few seconds when loading a plugin (but yeah, it will be better without 😃 ).

---

<div class="post-metadata">

### Author: ![scott](https://forums.stillwellaudio.com/user_avatar/forums.stillwellaudio.com/scott/32/312_2.png) [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [May 12, 2010, 11:23pm UTC](https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611/4 "2010-05-12T23:23:42Z")

</div>

Done. New order number is STI100512-6361-64101, you should receive the key files in just a moment.

Scott

---

<div class="post-metadata">

### Author: ![GhostDog](https://forums.stillwellaudio.com/letter_avatar_proxy/v4/letter/g/85f322/32.png) [@GhostDog](https://forums.stillwellaudio.com/u/GhostDog)
#### Post date: [May 13, 2010, 6:09pm UTC](https://forums.stillwellaudio.com/t/sorry-another-registration-problem/611/5 "2010-05-13T18:09:31Z")

</div>

Hi Scott,  
Everything is ok now and works perfectly !  
Thanks again,  
Eric