# Reg problem.

**URL:** https://forums.stillwellaudio.com/t/reg-problem/739
**Category:** Stillwell Audio Plugs
**Created:** [May 30, 2011, 12:04pm UTC](https://forums.stillwellaudio.com/t/reg-problem/739 "2011-05-30T12:04:44Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![harrimanty](https://forums.stillwellaudio.com/letter_avatar_proxy/v4/letter/h/7993a0/32.png) [@harrimanty](https://forums.stillwellaudio.com/u/harrimanty)
#### Post date: [May 30, 2011, 12:04pm UTC](https://forums.stillwellaudio.com/t/reg-problem/739/1 "2011-05-30T12:04:44Z")

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Hi scott i just purchased the Vibe eq and event horizon. Ive tried the .key file (without the txt ending). But it just wont work. What have i missed? On a mac.

all the best,

Harri

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### Author: ![scott](https://forums.stillwellaudio.com/user_avatar/forums.stillwellaudio.com/scott/32/312_2.png) [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [May 30, 2011, 1:14pm UTC](https://forums.stillwellaudio.com/t/reg-problem/739/2 "2011-05-30T13:14:24Z")

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I’ll reissue the keys…your name has accented characters in it, which breaks my key generator.

I’m gonna have to fix that someday… ☹

Scott

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### Author: ![scott](https://forums.stillwellaudio.com/user_avatar/forums.stillwellaudio.com/scott/32/312_2.png) [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [May 30, 2011, 1:18pm UTC](https://forums.stillwellaudio.com/t/reg-problem/739/3 "2011-05-30T13:18:52Z")

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Done…keys should be in your inbox ASAP.

Sorry for the confusion.

Scott