# Download won't open
**URL:** https://forums.stillwellaudio.com/t/download-wont-open/224
**Category:** Stillwell Audio Plugs
**Created:** [August 15, 2008, 4:37am UTC](https://forums.stillwellaudio.com/t/download-wont-open/224 "2008-08-15T04:37:30Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@kentburnside](https://forums.stillwellaudio.com/u/kentburnside)
#### Post date: [August 15, 2008, 4:37am UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/1 "2008-08-15T04:37:30Z")
I downloaded the evaluation version of Major Tom, but it won’t open when I double-click the icon; instead, I get a message saying it can’t be opened. I then tried dragging the icon (marked as a .zip file) onto Stuffit, but that also didn’t work. (I’m running a new iMac 2.8, if that helps.) Any ideas?
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [August 15, 2008, 1:04pm UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/2 "2008-08-15T13:04:53Z")
Since you’re saying “Stuffit”, I assume you’re on a Mac. Use the built-in decompression tools in OS X to extract the files. Stuffit fouls things up. See [docs.info.apple.com/article.html?artnum=301016](http://docs.info.apple.com/article.html?artnum=301016) for more details.
Scott
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### Author:  [@kentburnside](https://forums.stillwellaudio.com/u/kentburnside)
#### Post date: [August 15, 2008, 1:33pm UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/3 "2008-08-15T13:33:02Z")
How can I do this, other than by double-clicking the Major Tom icon? When I double-click I get another icon marked “Major Tom AU.component,” but that also won’t open.
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [August 15, 2008, 2:08pm UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/4 "2008-08-15T14:08:59Z")
MajorTomAU.component IS the plugin. Place that file in your /System/Library/Audio/Plug-ins/Components folder.
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### Author:  [@kentburnside](https://forums.stillwellaudio.com/u/kentburnside)
#### Post date: [August 15, 2008, 8:33pm UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/5 "2008-08-15T20:33:15Z")
Okay,I did that. But I can’t seem to access it in Garageband as an effect. (Thanks for your help, by the way; this plug-in stuff is all new to me.)
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### Author:  [@schwa](https://forums.stillwellaudio.com/u/schwa)
#### Post date: [August 15, 2008, 11:12pm UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/6 "2008-08-15T23:12:04Z")
If the component is in the right folder, it should show up in Garageband at the bottom of the effects list, with the rest of the audio units.
You could try putting the component in /Library/Audio/Plug-ins/Components (instead of /System/…).
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### Author:  [@kentburnside](https://forums.stillwellaudio.com/u/kentburnside)
#### Post date: [August 16, 2008, 2:35am UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/7 "2008-08-16T02:35:29Z")
Thanks. I tried that, but no luck–Major Tom doesn’t show up in the list of AU Effects. Any other ideas?
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [August 16, 2008, 2:55am UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/8 "2008-08-16T02:55:01Z")
All right…I’m looking on my Mac Mini, and I’ve installed mine at /Users/scott/Library/Audio/Plug-ins/Components. It (Major Tom) DOES show up in GarageBand.
What version of Mac OS are you on, and what kind of Mac do you have?
Scott
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### Author:  [@kentburnside](https://forums.stillwellaudio.com/u/kentburnside)
#### Post date: [August 16, 2008, 3:08am UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/9 "2008-08-16T03:08:11Z")
I’m running 10.5.4 on a 2.8 GHz Intel Duo Core iMac. Just to make sure I’m doing this right: I took the icon marked Major Tom AU.component 23-22-14 and dragged it into the Components folder. I tried it both with System/Library/Audio/Plug-ins/Components and with Users/kentburnside/Library/Audio/Plug-ins/Components.
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [August 16, 2008, 4:42am UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/10 "2008-08-16T04:42:43Z")
Wait a minute…where did the 23-22-14 come from??? That’s not part of the file name, and if the file isn’t named ending in “.component”, it probably won’t load.
Try renaming it to just “MajorTomAU.component”. Also, be sure there is only ONE copy in those folders. Either put it in the /Library/Audio… folder or the /Users//Library/Audio… folder…not both.
Scott
_edit_ Hmm, tried renaming it with junk at the end of the file name and GarageBand still loaded it. I’m not giving up yet, but I AM puzzled.
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### Author:  [@kentburnside](https://forums.stillwellaudio.com/u/kentburnside)
#### Post date: [August 16, 2008, 1:47pm UTC](https://forums.stillwellaudio.com/t/download-wont-open/224/11 "2008-08-16T13:47:22Z")
And here’s another wrinkle: Even though it’s not actually showing up in the GB list of plugins, I’m now getting a prompt when I boot GB that GB has accidentally shut down because of a conflict with the Major Tom plugin. However, once I click the Okay button, GB goes ahead and opens. Strange . . . .