# Don't want to be a pain but....
**URL:** https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796
**Category:** Olga
**Created:** [December 2, 2011, 4:39pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796 "2011-12-02T16:39:12Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@timscience](https://forums.stillwellaudio.com/u/timscience)
#### Post date: [December 2, 2011, 4:39pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/1 "2011-12-02T16:39:12Z")
I’ve had a support request in for two months now on Olga (not remembering parameter changes in MacOS) and nothing. I know you’re busy but can you let me know if anything’s happening?
Cheers
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [December 3, 2011, 6:05am UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/2 "2011-12-03T06:05:00Z")
I’ll remind him again…sorry. ☹
Scott
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### Author:  [@timscience](https://forums.stillwellaudio.com/u/timscience)
#### Post date: [March 23, 2012, 7:26pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/3 "2012-03-23T19:26:40Z")
Hi, there is still no reply to this. It has been 5 months. Look, I love the synth, but could I please have some support, or at least a “we couldn’t reproduce the bug”?
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### Author:  [@EvilDragon](https://forums.stillwellaudio.com/u/EvilDragon)
#### Post date: [April 9, 2012, 11:20pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/4 "2012-04-09T23:20:22Z")
Wow, 5 months…
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### Author:  [@niknak](https://forums.stillwellaudio.com/u/niknak)
#### Post date: [June 17, 2012, 2:17pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/5 "2012-06-17T14:17:37Z")
I’m thinking about getting this synth and I’m running Mac OS 10.6.8. Does anyone know if this issue has been addressed yet? Thanks.
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### Author:  [@timscience](https://forums.stillwellaudio.com/u/timscience)
#### Post date: [February 24, 2013, 11:50pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/6 "2013-02-24T23:50:09Z")
OK this has now been well over a year. No reply and the ticket seems to have vanished from my customer support page ☹
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [February 25, 2013, 5:20am UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/7 "2013-02-25T05:20:42Z")
Sorry…if your ticket is gone it wasn’t intentional. I currently have a beta of 3.0 available that should work. If you’ll reopen a ticket I’ll get you a link to the current betas…I need to make a Mac build, I currently have Windows x86 and x64 builds out there. Just reference this post and your forum name in the support ticket.
Scott
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### Author:  [@timscience](https://forums.stillwellaudio.com/u/timscience)
#### Post date: [February 26, 2013, 7:42am UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/8 "2013-02-26T07:42:29Z")
Thanks for response, and I’ve done that. I would like to try the beta but I should mention the problem is in fact a Mac issue and I understand from yr post there isn’t a mac build as yet? Nice to know that something is happening though!
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### Author:  [@scott](https://forums.stillwellaudio.com/u/scott)
#### Post date: [February 27, 2013, 6:42am UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/9 "2013-02-27T06:42:07Z")
Just to keep the forum kinda current…there is a Mac beta build as well. When we get a few initial testers under our belts with positive resuls, we’ll consider opening it up as a public beta.
Scott
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### Author:  [@timscience](https://forums.stillwellaudio.com/u/timscience)
#### Post date: [March 2, 2013, 4:12pm UTC](https://forums.stillwellaudio.com/t/dont-want-to-be-a-pain-but/796/10 "2013-03-02T16:12:42Z")
OK that seems to have solved the problem. Thankyou